Hacked Up Frequently Asked Questions

Production & Delivery

Most personalised and made-to-order items are produced within 7 working days.

Once your order has been completed, UK delivery generally takes a further 2–4 working days.

During busy periods, production times may occasionally be longer. If you need your order for a specific date, please contact us before ordering and we'll do our best to help.

Can you create horse racing gifts in my racing colours?

Yes. We can create many of our horse racing gifts and clothing using your chosen racing colours or jockey silks.

Can you use my racing syndicate logo?

Yes. We can create personalised racing merchandise using your logo. Contact us with an example of your logo and the products you're interested in.

Is there a setup fee for personalised embroidery?

No. There is no additional setup fee for personalised embroidery. The cost of creating and setting up your embroidery design is already included in the price of the personalised item.

Do you make personalised horse racing clothing?

Yes. We offer a range of personalised racing clothing, including T-shirts, polo shirts, jackets, gilets and fleeces.

Do you make racing syndicate merchandise?

Yes. We create personalised merchandise for racing syndicates, partnerships and racing clubs, with bulk discounts available for qualifying orders.

What are good gifts for horse racing fans?

Popular horse racing gifts include personalised mugs, clothing, socks, bags, cufflinks, keyrings, passport holders and other racing accessories.

What are good gifts for racehorse owners?

Personalised racing gifts featuring their jockey silks, racing colours or logo make excellent gifts for racehorse owners. Clothing, mugs, accessories and racing merchandise are particularly popular choices.

Can you create racing colours that aren't listed on the website?

Yes. If you can't find your colours, contact us with an example and we'll do our best to create them.

How long do personalised orders take?

Most Hacked Up merchandise is made to order. Production and delivery times can vary depending on the product and time of year, so please check the current information on the website or contact us if you have a specific deadline.

Do you offer bulk orders for racing syndicates?

Yes. We offer bulk discounts for racing syndicates and racing clubs. Contact us with details of what you're looking to order.

Do you deliver internationally?

Yes. We offer worldwide delivery, although delivery times and customs arrangements can vary by destination.

Can I order a horse racing gift directly from Hacked Up?

Yes. All of our available products can be ordered directly through the Hacked Up website.

Still have a question? Get in touch and we'll be happy to help.